Replacement Policy

 

We want you to be completely satisfied with your purchase. If your lights arrive with a manufacturing defect, we offer a replacement within 7 days of delivery.

Eligibility for Replacement

• The product must have a manufacturing defect or arrive damaged.
• The issue must be reported within 7 days of delivery.
• The product should be returned with its original packaging and accessories where applicable.
• We may request photos or a short video demonstrating the issue to help us verify the defect.

What is Not Covered

Replacement does not cover damage caused by incorrect installation, physical damage, misuse, accidents, water or liquid damage, unauthorized modifications, or normal wear and tear.

How to Request a Replacement

Contact us with your order number and details of the issue. Our team will review your request and guide you through the replacement process.

If the issue is confirmed to be a manufacturing defect, we will arrange a replacement at no additional product cost.

Please Note

Replacement eligibility is subject to verification of the reported issue. We reserve the right to decline requests that do not meet the conditions outlined above.